Privacy policy


Privacy Policy



This Privacy Policy describes how SOLVENT (“the Site”, “we”, “us”, or “our”) collects, uses, and discloses your Personal Information when you visit or make a purchase from https://solventt.us.


 

 

Collecting Personal Information

 

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.


“Personal Information” refers to any information that can identify an individual.

 


Device Information

 

  • Examples collected: web browser, IP address, time zone, cookies, pages viewed, products viewed, search terms, and interaction with the Site
  • Purpose: to ensure the Site loads properly and to improve performance and user experience
  • Source: collected automatically through cookies, log files, and tracking technologies
  • Disclosure: shared with Shopify and analytics/advertising partners (such as Meta)

 

 

 

Order Information

  • Examples collected: name, billing address, shipping address, payment details, email address, phone number
  • Purpose: to process payments, fulfill orders, provide shipping, send confirmations, and communicate with you
  • Source: collected directly from you
  • Disclosure: shared with Shopify and shipping providers (such as USPS)

 

Customer Support Information

  • Examples collected: name, email, order details, and any information you provide
  • Purpose: to provide customer support
  • Disclosure: not shared outside of our business unless necessary to resolve your issue

 

Marketing & Communications

 

We may use your information to:

  • Send email and SMS updates about orders
  • Provide marketing messages, promotions, and product updates

 

You can opt out of marketing at any time using the unsubscribe link or by contacting us.

 

Behavioural Advertising

We use your Personal Information to show you relevant ads and marketing content.


For example:

  • We use Meta (Facebook/Instagram) advertising tools
  • We may use tracking technologies (such as pixels and cookies) to understand how you interact with our site and ads

 

You can opt out of personalized advertising through your platform settings.


 

Sharing Personal Information

 

We share your information with trusted service providers to operate our business, including:


  • Shopify (store platform and payments)
  • Shipping carriers (such as USPS)
  • Marketing and analytics providers



We may also share information if required by law or to protect our rights.

Cookies

We use cookies to:

  • Keep your cart and session active
  • Improve your browsing experience
  • Analyze site traffic and performance



You can control cookies through your browser settings, but disabling them may affect site functionality.

Minors

This Site is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from minors.

 

Data Retention

We retain your Personal Information for our records unless you request its deletion.

 

Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct or update your information
  • Request deletion of your data

To exercise these rights, contact us using the information below.


Changes

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal reasons.

Contact

For questions or concerns about this Privacy Policy, contact us at:

Email: shatteredstudios88@gmail.com

Website: https://solventt.us

 

 


Last Updated

 

April 2026